Privacy Policy

Digital Investip LLC operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services — to process payments, fulfill orders, manage your account, arrange shipping, facilitate returns, and create a customized shopping experience.
  • Marketing and Advertising — to send promotional communications by email, text, or postal mail, and to show relevant online advertisements.
  • Security and Fraud Prevention — to authenticate your account, detect fraudulent activity, and secure our services.
  • Communicating with You — to provide customer support and maintain our business relationship.
  • Legal Reasons — to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to:

  • Vendors and service providers who perform services on our behalf, including our website hosting provider, payment processor, email and marketing platforms, analytics tools, and shipping/fulfillment partners.
  • Business and marketing partners to provide advertising services. Depending on where you reside, you may have a right to opt out of targeted advertising based on your online activity.
  • Third parties when you direct or consent to such disclosure, such as to ship you products or through your use of social media widgets or login integrations.
  • Our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger or sale of assets, or to comply with legal obligations.

Third-Party Service Providers

We use third-party service providers to operate this store, including our web hosting provider, the WooCommerce platform, our payment processor, and shipping and analytics tools. These providers process personal information only as needed to perform their function for us. We encourage you to review the privacy policies of any payment processor or third-party tool you interact with directly during checkout.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request that it be deleted. We do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have the following rights:

  • Right to Access / Know — request access to personal information we hold about you.
  • Right to Delete — request deletion of your personal information.
  • Right to Correct — request correction of inaccurate personal information.
  • Right of Portability — receive a copy of your personal information and request transfer to a third party.
  • Right to Opt Out — opt out of the sale or sharing of your personal information for targeted advertising.
  • Managing Communication Preferences — opt out of promotional emails at any time via the unsubscribe link in our emails.

You may exercise any of these rights by contacting us using the contact details below. We will not discriminate against you for exercising any of these rights.

Complaints

If you have complaints about how we process your personal information, please contact us. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the “Last updated” date as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

Digital Investip LLC
Store: Union Gear Works
Phone: 561-922-0063
Email: support@uniongearworks.com
Physical address: 607 Garden Way, Wexford, PA 15090, United States